Tim could not have been more pleasant and helpful. After looking at an apartment I was interested in but not 100% sure about, Tim took the better part of an hour to answer all of my questions and honestly at that. I really appreciated his patience. He knew every person we encountered in the apartment building and they all said great things about their experiences with the company. I was even offered my application fee back if I decided not to apply for the apartment, which is pretty much unheard of in this city. I would highly recommend Village Living to someone looking for honesty and patience in a process that can be very stressful and daunting.